Hopono App Privacy Policy

At Hopono App, owned and operated by Auriga Connect Private Limited ("we," "our," "us"), we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website (https://www.hoponoapp.com/) or mobile application (collectively, the "Platform"). By accessing our Services, you agree to the practices described in this policy.

For any privacy-related concerns, contact us at support@hoponoapp.com. This policy should be read alongside our Terms of Use.

What Personal Data Do We Collect?

We only collect essential information to provide you with a seamless experience on Hopono App.

1. Information You Provide

• Identification Details: Name, date of birth, age, gender.
• Contact Information: Email address, phone number.
• Account & Communication: Messages to support, feedback, and survey responses.
• Payment Details: Processed securely via third-party providers (we do not store payment data).
• Preferences: Call timings, interactions, and user behavior (calls are not recorded).

2. Automatically Collected Data

When you visit our Platform, we may gather:

• Usage Data: Pages visited, links clicked, session duration.
• Device & Location: IP address, browser type, approximate location (for security).
• Cookies & Tracking: Enhances personalization (you can manage preferences).

How Do We Use Your Data?

Your information helps us:

• Create & manage your account securely.
• Facilitate peer connections and communication.
• Improve Services by analyzing user behavior.
• Process payments via trusted gateways.
• Comply with legal obligations (fraud prevention, law enforcement requests).
• Send updates & promotions (opt-out anytime via support@hoponoapp.com).

When Do We Share Your Data?

We never sell your data. Limited sharing occurs only with:

• Service Providers: Web developers, payment processors (for transactions).
• Legal Requirements: If mandated by law (e.g., fraud prevention, court orders).
• Business Transfers: In case of mergers/acquisitions (you'll be notified).

How Long Do We Retain Your Data?

We store data only as long as necessary for:

• Service delivery (while your account is active).
• Legal compliance (tax records, dispute resolution).
• Security & fraud prevention.

How Do We Protect Your Data?

We implement industry-standard security measures, including encryption and secure servers. However, no online transmission is 100% secure—always use strong passwords and report suspicious activity.

Your Privacy Rights

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request data portability (where applicable).
• Lodge complaints with regulatory authorities.

To exercise these rights, email support@hoponoapp.com.

Updates to This Policy

We may revise this policy periodically. Changes will be posted here, with significant updates notified via email.

Contact Us

For questions about privacy or data practices, contact our Data Protection Officer at:

support@hoponoapp.com